You are required to re-enter your library ID for each LINK+ book you wish to request. That is tedious and unnecessary. You are logged in when you make the request, and the system knows your ID, so the website should simply resupply the ID for each next LINK+ book you request. Namely, have the computer do the work, that’s what computers are for.
BPL should refer this issue to the LINK+ people, who should fix it.
A competent programmer at BPL could make the feature work properly even if LINK+ does not cooperate.
The “is anything due and what do you owe” page you see when you log in does not match what is said if you access the subscription page, and the library cheated me out of $1.60 worth of fines by saying on the front page that all was good, when the deeper page said “X is overdue and you owe us money”, that I only saw by accident.
When the user logs out they are challenged “are you sure”? and the user is NOT logged out if they ignore this challenge.
This is an obsolete practice. Business and Social outlets simply log you out when you request it. I have pointed out many times that this is a security hole, since alone of places online, BPL won’t log you out when you ask to log out, and a user used to other services will press Log Out and walk away, thinking they had logged out, when they hadn’t, and the next person who uses the terminal can mess the prior person over. Just the other day I logged a person out of a public terminal at the library who had walked away leaving the “are you sure?” on the screen.
When the user clicks “Log Out”, they should simply be logged out. If they genuinely hadn’t intended to log out, they can log back in trivially.
This is one of many “suggestions” I have filed (multiple times) in the suggestion box, only to have it totally ignored.