Monthly Archives: June 2017

Can’t get there from here: can’t place a Hold on individual numbered titles

Published / by aladdin / Leave a Comment

{This appears to be incorrect, but the complaint translates to “it is not clear how one does the operation” instead of “one cannot do the operation.”}

When you do a search that ends up with multiple volumes, or items, in a series, the dialog box that shows you the multiple titles won’t let you interact with a specific volume, and you end up not being able to place a hold on a specific volume of interest.

Example: look for DVDs for the series “Nadia: The Secret of Blue Water”. You might find a major listing for volume 4 (of 5 volumes.) Try to put a hold on volume 1: but volume 1 is not separately listed in the catalog! So go back to the volume 4 entry, and there is a “see all” at bottom right. Click the link, and sure enough, volume 1 is listed – but there is no way to select the item to put a hold on it, and rather than being able to use the computer to request the hold, you’re forced to involve a staffer.

Figure this error affects every title with multiple volumes when the individual volumes are not separately listed – and that is likely the case for many multi-volume titles.

Visible Misdirection Two-step

Published / by aladdin / Leave a Comment

Looking for a book on Go, get a reference to 794.2 C435g. Since I’m on the first floor and I recall that the 800s are there, I walk over, and the sign on the end of the bookshelf loudly says

600 – 899

So I’m there, right? Wrong. I turn the corner and see a book 808 in what ought to be a wrong place. I then step back to the start of the shelf and see low 600s. So I scan to where 700 should be and I finally see a divider (a binder) with the label

700 – 799 on 5th floor

Well, (don’t) thank the shelf-end label. It obviously should have read

600 – 699
800 – 899
——————————–
700 – 799 on 5th floor

because the shelf did not contain “600-899”, as anyone reading that label would infer. The shelf-end label was a misdirection. It is trivially easily correctable.